Privacy Policy

1. Introduction

The HOSA Hub (“the Hub,” “we,” “us”) is a chapter workspace and competitive-event practice tool for HOSA (Future Health Professionals) chapters. This policy explains what information we collect when you use the Hub, how we use it, and the choices you have.

2. Information We Collect

When you create an account and use the Hub, we collect:

• Account info: display name, email address, and password (handled by our authentication provider, we never see or store your password in plain text).
• Profile info you choose to add, like a profile picture.
• Chapter data: which chapter(s) you're a member of and your role (advisor, officer, or member).
• Activity on the Hub: practice attempts, flashcard decks and study sessions, questions you submit, assignments, and messages you send through the contact form.
• Basic technical info (browser type, device) needed to keep the Hub working correctly.

3. How We Use Your Information

We use this information to:

• Operate core features: your dashboard, practice history, flashcard decks, and the leaderboard.
• Run your chapter workspace: announcements, calendar, assignments, and roster management for advisors and officers.
• Review member-submitted practice questions before they're published.
• Respond to messages sent through the contact form.
• Maintain the security and reliability of the Hub.

We do not use your data for advertising, and we do not sell it.

4. Sharing Your Information

We don't sell or trade your personal information. Within a chapter, your advisor(s) and officers can see roster, attendance, and progress data for that chapter as part of running it, that's the core purpose of the workspace. We also share data with the infrastructure providers that host the Hub (database, authentication, and file storage), solely to operate the service, and only to the extent needed to do so.

5. Children's Privacy (FERPA/COPPA)

Many Hub users are minors. Accounts require users to be 13 or older. We collect only what's needed to run the product, and chapter-level data (roster, attendance, grades on assignments) is visible only to that chapter's advisors and officers, similar to how a school would handle student records under FERPA. If you're a parent or guardian with questions about a student's data, contact us below.

6. Security of Your Information

We use reasonable administrative and technical safeguards, including delegating password storage and authentication to a dedicated auth provider rather than handling credentials ourselves, to protect your information. No system is perfectly secure, so we can't guarantee absolute security.

7. Changes to This Privacy Policy

If we make material changes to this policy, we'll update the “Last updated” date above and, where appropriate, let chapter advisors know.

8. Contact Us

Questions about this policy? Email hosahub@gmail.com or use the contact form.